The hospitality sector’s human resource structure is its foundation, and labor costs make up the bulk of costs in the restaurant industry. Average restaurant labor expenditures to sales are between 24% and 60%, however in certain instances, this ratio can reach around 75%. This makes operating a restaurant highly expensive, especially given how capital-intensive this business is. For restaurants and cafes to preserve profit margins, it is also vital that they manage their personnel expenditures.
You can resort to drastic measures like lowering financial incentives and even firing staff due to decreased revenues and tight margins. But that’s not how it should be done. Here are some ideas for cutting labor costs that you may utilize to reduce restaurant labor costs.
- Control employee attrition rate.
According to a survey, both domestically and internationally, the hospitality industry in India experiences the highest attrition rates. Costs associated with attrition include hiring and training new employees, as well as productivity losses. This behavior is fueled by intense competition, hard hours, and seeking out prospects for progress elsewhere. One of the main causes of the exorbitant labor expenditures in restaurants is the high attrition rate. Incentives, employee loyalty programs, improved career prospects, and a more positive workplace culture can all help to reduce turnover rates. Additionally considered to be highly helpful in staff retention are a clear employee welfare policy and team-building activities.
- Get an appropriate salary structure
In addition to being a great staff motivator, commission-based pay structures may do wonders for cost reduction. As a result, it is important to provide the personnel with a composite compensation plan that comprises a fixed and commission/performance-based incentive structure. Make profit-sharing programs out of whatever pension or retirement plans you may have. A complete commission-based compensation system might be used to hire temporary or part-time employees. You may routinely check your earnings and pay scales and cut any expenses that keep you over the standard for your sector.
- Invest in cross training
Cross-training makes ensuring that one individual is prepared to take on a variety of responsibilities. This will not only help you have a workforce that can multitask, but it will also help the staff’s professional talents expand. The latter is typically enthusiastically received by staff. Additionally, it may deal with unexpected and abrupt vacancies in the restaurant. Cross-training improves productivity, fosters empathy, and offers chances for team building at the corporate level.
- Invest in hiring
Investment in hiring extends much beyond financial resources. Time and effort must be put into the process. Keep your needs in mind while you evaluate job profiles. Instead of quickly filling the opening, seek for the best candidate.
Keep in mind that hiring the incorrect candidate for the position might result in higher attrition rates and more recruiting and training expenses.
- Observe and plan
Restaurant industry is quite dynamic and mostly impacted by seasons and special occasions. Examine the number of customers you receive on weekends, during holidays, and throughout the festive season. Schedule your full-time staff accordingly, recruit temporary help, and budget for meals. This will enable you to reduce waste in the kitchen, manage payroll costs, and operate your restaurant to its fullest potential at the busiest time of year.
In conclusion, One of the major restaurant expenses that drains a business empty is personnel costs. As a result, you must evaluate every part of your restaurant business and take the necessary action to manage labor expenses properly.